Hotel Manoir Victoria Old Quebec Hotel Manoir Victoria Old Quebec Hotel Manoir Victoria Old Quebec Hotel Manoir Victoria Old Quebec Hotel Manoir Victoria Old Quebec Hotel Manoir Victoria Old Quebec
 RESERV@TIONS  Rooms and suites  Le SPA du Manoir  Getting there  Greater Quebec area
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Chambres et suites
Activités récréatives

Manoir Saint-Sauveur

How to reach us
Address 44 Côte du Palais
Old-Québec, QC
G1R 4H8 Canada
Telephone Numbers 418-692-1030 or
1-800-463-6283 (Canada and United States)
Fax Number 418-692-3822
Web Site www.manoir-victoria.com
E-mail admin@manoir-victoria.com
Location In the heart of Old Québec, inside the walled city.
Rating

• 3 diamonds AAA/CAA
• 4 stars Hébergement Québec

Hotel contacts

Claire Verreault, General Manager

Lucie Charland, Director / Customer Service

Jean-Nicolas Joly, Director of sales / Business

Vincent Carreau, Director of sales / Business

Marjolaine de Sa, Director of Sales / Tour and Travel

Marie-Hélène Drolet, Director of individual sales

François Bédard, Room division Manager

Elisabeth Fecteau, Front Desk Manager

Maxime Garneau, Reservation Manager

 

Your comments

In order to help us maintain our standards of service, would you please take a few minutes to fill out this short questionnaire.

 

Thanks for your cooperation.

 

 

 
Your name:
Date of your stay: :

Was it your first stay Yes
No
Purpose of your stay:

Business  Leisure

Convention

 

Other:

Why did you choose the Hôtel Manoir Victoria? Location
Reputation
Relatives / Friends
Travel agent
Previous stay
Web site

RESERVATIONS
Are you satisfied with the way your reservation have been handled ?

 Yes No
At check-in, did your reservation meet your expectations? Yes No
Comments:

ROOM
Was your room...
Excellent 
Good
Poor
Clean
Well maintained
Well supplied
(Towels, soap, hangers)
PERSONNEL
Was our personnel friendly and efficient?
Excellent 
Good
Poor
Reservations
Doorman
Parking attendant
Receptionist
Bellman
Room clerk
Laundry
Telephone operator
Engineering
Pool, health club
Le SPA du Manoir

BARS AND RESTAURANTS
How do you rate the food and beverage quality and service?

La Table du Manoir
Excellent 
Good
Poor
Food
Service
Reception
Date / hour of your visit:
:

Comments:

Le Saint-James

Excellent 
Good
Poor
Food
Service
Reception
Date / hour of your visit: :

Comments:

ROOM SERVICE
Excellent 
Bon
Médiocre
Timeliness
Service
Food
Date / Hour: :

Comments:
   

Le SPA du Manoir

Excellent 
Good
Poor
Reception
Environment
Care
Products
Service
Overall, how would you rate our hotel, it's facilities and your experience? Exceeds expectations
Met expectations
Below expectations
Would you recommend our hotel? Yes No
Based on this experience, do you intend to return? Yes No
During your stay, did you experience any maintenance problems in your room? Yes No
If so, was your problem handled quickly and efficiently? Yes No
Is there any particular employe that helped make your stay more memorable?
What additional service(s) would you like that we consider in order to serve you better?
Any additional comment that could assist us in serving you better would be appreciated:
Enter your email address if you wish to receive information on our property or our packages on a reguilar basis. Courriel :

  

 
 1 click to know all...  RESERV@TIONS  Contact us!  Site Map  Version FRANÇAISE
Hôtel 4 étoiles - Approuvé CAA Hôtel Manoir Victoria Québec - Ville et région
44, Côte du Palais, Vieux-Québec, QC Canada G1R 4H8
1 800 463-6283 (Canada and United States)